Privacy Policy – TUMCAR

This Privacy Policy explains how www.tumrentacar.com collects, processes, and protects personal data in accordance with the GDPR and applicable data protection laws.

1) Data Controller

TUMCAR – Airport Car Rental
Website: www.tumrentacar.com
Email: info@tumrentacar.com
WhatsApp: +41 76 582 37 38

2) Types of Personal Data Collected

• Identity and contact details (name, email address, phone number)
• Reservation details (pickup location, dates, vehicle category, extras)
• Payment information (no sensitive card details are stored)
• Technical data (IP address, browser type, device information, log files)
• Communication records (email, WhatsApp inquiries, support requests)

3) Purpose of Data Processing

• Processing and confirming reservations
• Managing vehicle rental operations
• Customer communication and support
• Billing and accounting purposes
• Compliance with legal obligations
• Improving service quality and user experience

4) Legal Basis (Art. 6 GDPR)

Data processing is based on contractual necessity (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c) GDPR), and legitimate interests (Art. 6(1)(f) GDPR). Where required, data is processed based on your explicit consent.

5) Cookies

Our website uses cookies to ensure proper functionality and analyze website traffic. Essential cookies are required for operation. Analytical and marketing cookies are only used with your consent.

6) Data Sharing

Personal data may be shared with trusted service providers (hosting, payment processors, IT services) and authorized public authorities where legally required.

7) Data Retention

Personal data is retained only as long as necessary for the purposes stated above or as required by applicable legal retention periods.

8) Your Rights

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a supervisory authority