What is Rent A Car Insurance (Collision Damage Waiver)?
Rent A Car insurance is a special type of coverage designed for vehicles used in rental services. It protects the rental vehicles against financial damage in case of accidents or unexpected situations.
TUMCAR operates as a broker platform, connecting customers with local car rental suppliers. Therefore, insurance coverage and conditions are always provided by the supplier company delivering the vehicle.
In case of an accident or damage, costs are covered according to the supplier’s insurance policy terms.
What is NOT covered?
- Tire damage
- Glass and headlight damage
- Interior damage
- Minor scratches caused by improper use
What is Excess (Deductible)?
The excess (deductible) is the amount the customer must pay in case of damage.
- 10% excess → Customer pays 10% of the damage
- 20% excess → Higher customer responsibility
What happens in case of an accident?
The rental agreement is made directly with the supplier company. In case of damage, the supplier’s insurance policy and rental agreement apply.
Always choose Full Coverage + additional protection for maximum safety.
Who is responsible in case of a breakdown?
- Technical/mechanical issues → Supplier responsibility
- Driver misuse → Customer responsibility
What happens with scratches?
All existing damages are recorded during vehicle delivery. Any new damage is evaluated based on insurance coverage and excess conditions.
Is insurance mandatory?
Yes, rental vehicles must be insured for commercial use. All vehicles provided through TUMCAR comply with these requirements.
Who pays in case of damage?
- Third-party damage → Covered by liability insurance
- Vehicle damage → Covered by rental insurance
- Excess → May be paid by the customer
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