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Rental Terms & Conditions

TUMCAR Rental Terms & Conditions

Transparent, secure and supplier-based car rental service

General Information:
TUMCAR is a broker platform providing car rental services at airports across Turkey. The rental agreement is made directly between the customer and the local supplier.

1. Reservation & Payment

  • Reservations are made online
  • Payment is made at vehicle pickup
  • No prepayment or deposit required by TUMCAR
  • Payment method depends on the supplier

2. Vehicle Pickup & Return

  • Vehicles are usually delivered at the airport
  • Return must be made at the agreed time
  • Late returns may incur additional charges
  • One-way rentals (drop-off) may be charged

3. Age & Driving License Requirements

Vehicle Class Minimum Age License Duration
Economy 22 3 years
Mid-Class 24 4 years
SUV / Upper Class 25 5 years
Minibus (8+1) 25 5 years
Luxury / Premium 27 5 years

Drivers aged 21–24 may be subject to a young driver fee.

4. Insurance Coverage

  • CDW (Collision Damage Waiver)
  • TP (Theft Protection)
  • Optional additional insurance packages available

5. Deductible (Excess)

The deductible amount typically ranges between €500 – €1500 and can be reduced or eliminated with additional insurance.

6. Deposit

  • Some vehicles are available without deposit
  • If a deposit is required, it will be refunded after the rental if no issues occur

7. Mileage Policy

  • Most vehicles include unlimited mileage
  • Some vehicles may have mileage limits

8. Vehicle Usage

  • Only registered drivers may operate the vehicle
  • No driving under the influence of alcohol or drugs
  • Vehicles cannot be taken خارج Turkey

9. Damage & Accident

  • A police report is required in case of an accident
  • Insurance terms must be followed

TUMCAR Advantages

  • Payment at pickup
  • No credit card required (depending on supplier)
  • Airport delivery
  • Transparent pricing